Civil Enforcement Officer

North Somerset Council

Civil Enforcement Officer

Location: Based in the Town Hall, Weston-super-Mare

Hours: 37 hours per week, 4 days on – 2 days off to include evenings, weekends and bank holidays
Contract: Permanent

The Parking Services Team/Civil Enforcement team are looking to recruit a Civil Enforcement Officer to cover enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district.

As a CEO you will be expected to patrol Council car parks and on street areas covered by parking enforcement and offer a consistent and fair approach to enforcement and management of North Somerset parking. You will also be required to enforce PSPO Offences, such as littering, dog fouling and smoking in a Children’s play area.

You will operate as an individual and with other team members and act as a Council ambassador, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Working hours will be on a fixed rota basis, 4 days on 2 days off, to include evenings, weekends and bank holidays. Full uniform and training provided.

The post-holder must have a valid driving licence or be able to use suitable alternative methods of travel throughout the district.

Duties will include:
– Checking vehicles in car parks and on-street enforcement areas to ensure they comply with the parking order and legislation
– Issuing parking enforcement notices and collecting evidence
– Collecting evidence of PSPO offences
– Maintenance and checking of pay and display machines
– Health and Safety checks to car parks
– Displaying signage and equipment as required
– Litter picking and cleaning as required
– Ensure visitors to North Somerset receive excellent standards of customer care and professionalism
– Assisting with local events as required
– Checking of Blue Badges

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to a standard Disclosure and Barring Service check.

For an informal discussion, please contact Darren Baker, Civil Enforcement Supervisor, on 01934 426599.

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