Clerical Officer

Clerical Officer

We are looking for an individual to join us in our offices in Portishead to provide administrative support to our Road Safety Support Unit within the Criminal Justice Department to help bring offenders to justice.

Every individual that works for us, is in some way supporting and serving the community we represent, we simply could not do the jobs we do without them. Your office and administrative experience could be used to make a real difference throughout the force area.

In this role, your main responsibilities will be:

  • Maintain, create and update records on a variety of computerised databases and manual systems.
  • Quality assure the information held by the unit in order to ensure the accuracy and validity of the data held.
  • Search databases and retrieve data, to build files and records in accordance with police procedures.
  • Deal with internal and external customer enquiries over the phone, in writing or face to face in compliance with legislation and policy, e.g. Data Protection.
  • Write letters and correspondence in line with the requirements of the unit.
  • Perform general administrative duties including filing, scanning, photocopying etc.
  • Deal with all incoming post and distribute as appropriate, ensuring it is dealt with efficiently.
  • Produce basic statistics for the Team Manager.
  • Work with other departments to achieve the needs of the business providing clerical support across all areas of the Criminal Justice Unit.

Skills, experience and qualifications required:

  • Office/administrative experience e.g. filing, maintaining records, answering queries, operating system bring forward.
  • Computer literate – experience of inputting and retrieving data using a computerised database
  • Used to dealing with people both face to face and over the telephone.
  • Experience of working to guidelines and procedures.
  • It would be useful to hold a full current driving licence or be able to travel around the force area using alternative transport


Does this sound like the role for you? Click the link below to apply.

We are looking for people who share our values of caring, inclusive, courageous and learning.

To find out more about our Inclusive Culture

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

Why work for Avon and Somerset Police?

Avon and Somerset Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Avon and Somerset is the force for you.

Equality, diversity and inclusion

Avon and Somerset Police are committed to equality, diversity and inclusion.

We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic (BAME) communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

Flexible working

All requests for flexible working patterns will be considered and will be dependent on the role.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and safeguarding

Avon and Somerset Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

Avon and Somerset Police Jobs Equality diversity

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Job Overview
  • Hours Per Week
  • Salary
    £19,452 - £20,706
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
Job Location