Community Services Officer – Libraries

North Somerset Council

Community Services Officer – Libraries

Do you want to work in a place where you can promote reading for pleasure; or help at Lego and code clubs; and even sing at rhyme times for toddlers?

Can you deliver excellent customer service and help people struggling in the digital world? Our ideal candidate is a reading enthusiast who is more likely to organise a STEM event and tweet about it than say ‘Shhh’.  Libraries are about books and so much more. We’re offering this brilliant opportunity for you to join us as we continue to innovate.

From day one you’ll be working in the Healthy Living Centre Library, a customer focused environment, in a busy community hub that serves a diverse range of people, partners and organisations.

About you


We are looking for dynamic, well-motivated people to provide a welcoming environment to our customers. You will be hard-working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity. You’ll be capable of working alone as well as within a team, dealing with enquiries and requests, planning and delivering interactive activities, and promoting our services.

You’ll be encouraging the love of reading through a range of promotional activities. Confidence in the use of digital technology is essential; as you will be helping customers to use our equipment and their own.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer great training and development opportunities, with supportive management. We offer an excellent benefits package to all our employees including:

  • A Local Government Pension Scheme.
  • A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work, childcare vouchers, and a range of benefits and discounts including staff discounts in gyms
  • Generous annual leave
  • Employee Assistance and support offering a variety of employee wellbeing services to support a healthy work/life balance and lifestyle.
  • Optional pension enhancement through our Additional Voluntary Contribution scheme.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

For an informal discussion, please contact Nicki Bobbette, Community Services Supervisor on 01934 426602.

Closing date:                                Monday 08 March 2021


Anticipated interview date:       Thursday 18 March 2021

North Somerset Council is an equal opportunities employer. We welcome applications from all sections of our community regardless of age, disability, sex, race, religion, belief or sexual orientation. North Somerset Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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Job Overview
  • Hours Per Week
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  • Job Category
    Public Sector
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