North Somerset Council

Community Services Officer x 4 (Libraries)

Post 1

Hours: 16 hours per week (Week 1: Thurs 9-5, Fri 9-5; Week 2: Thurs 9-5, Fri 9-5 and Saturday 9-1)

Contract: Permanent

Location: Healthy Living Centre and Worle Library

Post 2

Hours: 18 hours per week (Week 1: Mon 2-6, Tues 2-6, Thurs 2-6, Fri 2-6 and Sat 10-2; Week 2: Mon 2-6, Tues 2-6, Thurs 2-6, Fri 2-6)

Contract: Permanent

Location: Weston Library

Post 3

Hours: 21 hours per week (Week 1: Mon 9-5:30, Fri 9-6, Sat 9-4; Week 2: Mon 9-5:30, Thurs 9-2, Fri 9-6)

Contract: Permanent

Location: Weston Library

Post 4

Hours: 12.5 hours per week (Week 1: Fri 9-6, Sat 10-4; Week 2: Wed 11-3, Fri 9-6)

Contract: Fixed term for 6 months

Location: Weston Library

Please state in your application which post(s) you wish to apply for.

Please note that the successful candidates could also be asked to work in any North Somerset library.

Do you want to work in a place where you can promote reading for pleasure; or help out at Legoclub and Code Club; and even sing at Rhymetime for toddlers? Can you deliver excellent customer service and help people struggling in the digital world? Our ideal candidate is a reading enthusiast who is more likely to organise a STEM event and tweet about it than say ‘Shhh’. Libraries are about books and so much more. We’re offering this brilliant opportunity for you to join us as we continue to innovate. From day one you’ll be working in a customer centred environment, in a busy community hub that serves a diverse range of people, partners and organisations.

About you:

We are looking for enthusiastic, well-motivated people to provide a welcoming environment to our customers. You will be hard-working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity. You will work in a team, dealing with enquiries and requests, planning and delivering interactive activities, and promoting our services. You will be encouraging the love of reading through a range of promotional activities which will include delivering a weekly Rhymetime or Storytime event to children age 0-5 and their parents / carers; this will involve singing nursery rhymes and songs with enthusiasm. Confidence in the use of digital technology is essential as you will be helping customers to use our equipment and their own.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer great training and development opportunities, with supportive management. We offer an excellent benefits package to all our employees including:

• A Local Government Pension Scheme.

• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work, childcare vouchers, and a range of benefits and discounts including staff discounts in gyms

• Generous annual leave

• Employee Assistance and support offering a variety of employee wellbeing services to support a healthy work/life balance and lifestyle.

• Optional pension enhancement through our Additional Voluntary Contribution scheme.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check

For an informal discussion, please contact Charlotte Rumble, Community Services Supervisor on 01934 426649 for Post 1, and/ or Kathrine Smart, Community Services Supervisor on 01934 426252 for Posts 2, 3 and 4.

Anticipated interview dates: Week Commencing Monday 01 August 2022

North Somerset Council is an equal opportunities employer. We welcome applications from all sections of our community regardless of age, disability, sex, race, religion, belief or sexual orientation. North Somerset Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Tagged as: 16 hrs pw or less

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