Bradfords Building Supplies
We are recruiting for a Credit Advisor. (Yeovil or Honiton)
Do you have experience within Credit Control along with excellent customer service skills? If so, then we might have the right opportunity for you!
Bradfords Building Supplies Ltd is a leading independent builders’ merchant based across the South West of England. We know our strength lies in our people and the service we offer; these strengths have led us to being awarded Independent Builders Merchant of the Year for 2019 and 2020. As we celebrate 250 years of trading in 2020, we are continuing to build on our success.
We are now looking for a Credit Advisor to join our team. Supporting the Credit Manager and our Area Directors, this role is responsible for ensuring objectives are met and that customer queries are managed within company policy and in a timely manner.
You will be comfortable with talking to customers and discussing issues with their credit account and will be proactive in going ahead to investigate any queries that they may have. The successful candidate will also have experience of working out credit limits; assessing those we would seek to increase limits for as well as those that we may wish to reduce.
The role will involve communicating with customers both on the phone and in writing, to negotiate payments. You must be able to communicate confidently and be passionate about helping our customers and your colleagues. Strong customer service and negotiation skills are therefore essential. You will be highly organised with excellent administration skills given there is a high volume of accounts to manage.
We support flexible working and are happy to consider applicants who are looking for either part-time (Mon-Weds, 7½ hours per day) or full-time working (Mon-Fri, 37½ hours per week) for this role.
In return, we offer a comprehensive benefits package including excellent basic salary, bonus scheme, 30 days holiday a year inclusive of Bank Holidays, contributory stakeholder pension scheme, life cover, online discounts package plus a great working environment.
If this sounds like the role for you and you would like to be part of our great business, we would love to hear from you. Please send your cover letter and CV to firstname.lastname@example.org