Delivery Manager – Infrastructure

Delivery Manager – Infrastructure

Thank you for your interest in joining Avon and Somerset Police.

Our force relies heavily on technology and data to plan and deliver its services and continue its ambition to be an outstanding force. We are proud of our track record in developing innovative digital solutions and exploiting our investments, but we know we can be better and achieve more.

We are restructuring our Information Technology directorate and have a number of key roles available to help drive our force forward. We are looking for experienced professionals, passionate about what they can do and keen to make a difference in a complex, exciting and uniquely interesting environment.

If you have the experience and skills we are looking for and can work collaboratively and innovatively with colleagues and partners, then we would like to hear from you.

One amazing opportunity that has arisen is for a Delivery Manager – Infrastructure role.

If you have a wealth of experience managing infrastructure in a technology organisation, then why not join us to shape our service to consistently move forward.

In this role your Main Responsibilities will be:-

  • Shaping, influencing and facilitating technology based change initiatives to drive through the change agenda and digital strategies.
  • Supporting the continued adoption and exploitation of solutions, technology and information along with maintaining an external focus, identifying external topical issues and trends highlighting potential impacts on the Constabulary.
  • Proactively undertaking and aligning activities to support the Service Level, Capacity, Availability, IT Service Continuity M, Information Security, Change, Release, Configuration, Incident and Problem Management processes in respect of their relevant technical area.
  • Having extensive knowledge of networks, voice, cloud and infrastructure security, databases and storage, backup and virtualisation.
  • Taking ownership of infrastructure problems and working proactively to respond and resolve issues within the organisation and to provide suitable infrastructure solutions whilst working with the Technical Architect to create IT solutions that meet the needs of the IT Directorate and organisation.
  • To recommend, design, install, test and deliver service improvements to the network, voice and application infrastructure.
  • Responsibility for managing the technology, awareness of new technologies, making recommendations to select the right technology to enable the IT Directorate and force to consistently move forward.

Skills, Experience and Qualifications required:-

  • Educated to degree level 6 (minimum) by qualification or accredited prior learning or equivalent experience.
  • Experience in relevant technologies.
  • You will have held a management role in a relevant setting of commensurate responsibility.
  • Experience of managing performance and service delivery, organisational development, change and innovation.
  • Experience of accountability for managing budgets and efficient resource utilisation.
  • Experience of creating and developing strong teams and managing remote teams with varying workloads and remit.
  • You should ideally hold a full current driving licence or be able to travel around the force using alternative transport.
  • Ability to effectively lead, manage, develop and support teams of people and specialist functions.
  • Ability to receive strategic direction and implement it into operational delivery.
  • Ability to communicate and influence effectively using different channels and in a variety of situations and settings.
  • Ability to facilitate innovation and change to drive improvement and manage quality assurance and performance.
  • Ability to build and sustain successful working relationships and collaborations.
  • Ability to manage contract delivery, supplier relations, performance and resources effectively.


  • Information Technology Infrastructure Library (ITIL) Qualification.
  • Experience of working in a mature IT environment.

This post has an on call requirement for which appropriate allowances will be paid.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

Does this sound like the role for you? Click the link below to apply.

We are looking for people who share our values of caring, inclusive, courageous and learning.

To find out more about our Inclusive Culture

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

Why work for Avon and Somerset Police?

Avon and Somerset Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Avon and Somerset is the force for you.

Equality, diversity and inclusion

Avon and Somerset Police are committed to equality, diversity and inclusion.

We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic (BAME) communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

Flexible working

All requests for flexible working patterns will be considered and will be dependent on the role.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and safeguarding

Avon and Somerset Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

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Job Overview
  • Hours Per Week
  • Salary
    £44,928 - £48,123
  • Job Category
    IT / Technology
  • Disability Confident
Job Location