We are seeking a colleague with a curious and enquiring mind to join our busy and proactive team as our Evidence Librarian – helping NHS teams across Somerset to access and use evidence and knowledge to underpin patient care, education, lifelong learning, research and innovation.
This is a part time (30 hours a week), fixed term post funded until the end of August 2023 – providing essential evidence support services while the current postholder is seconded to a Health Education England funded project to embed a Knowledge & Evidence Specialist into the Primary & Integrated Care training hub in Somerset.
The Library and Knowledge Service is hosted at Somerset NHS Foundation Trust and operates from our physical base at Musgrove Park Hospital in Taunton, as well as delivering virtual services to staff in the community, staff are currently working flexibly, with a combination of onsite and home working to enable safe social distancing in the workplace in line with local and national guidance.
This is a re-advertised role, previous applicants from the last 4 months need not apply.
Main duties of the job
The primary focus of your role will be to deliver evidence searching and assisted searching to NHS staff and students at Somerset NHS Foundation Trust, but you will have opportunities to learn about all aspects of the Library & Knowledge Service.
You will be expected to work alongside our Clinical Outreach Librarian to provide virtual or in-person training to library users in the form of assisted evidence searches, so experience of delivering training in person or on virtual platforms is essential.
You must have a postgraduate library qualification and/or first degree and be proficient in accessing databases and resources to conduct complex evidence searches and provide evidence-based summaries in response to a wide range of clinical and non-clinical queries.
Healthcare experience is desirable but not essential as full training on searching healthcare databases (and wider grey literature resources) will be provided, you will possess excellent communication and interpersonal skills, have a proactive approach to customer service and have excellent IT skills. We are seeking a colleague who demonstrates Outstanding Care, Listening and Leading and Working Together in line with out Trust values and behaviours.
Working for our organisation
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!
Detailed job description and main responsibilities
While this role lends itself to working remotely, you will be expected to attend onsite for your induction and at regular intervals, as service needs require, we are busy, proactive and innovative team who offer a wide variety of services, resources and facilities to support evidence-based decision-making, quality improvement and patient care to all NHS staff working across Somerset and to health students on placement. You can find out more about our service offer on our Library website:
Key duties include:
- Conducting evidence searches on behalf of Trust staff and students, using high-quality healthcare resources such as healthcare databases, Point of Care tools, journals and grey literature sources.
- Presenting search results in whatever format is required – written or verbal, with summary and synthesis if requested.
- Providing assisted searching training on a 1:1 or small group basis, either in person, or virtually using MS Teams.
- Collecting statistics and feedback/impact case studies on completed evidence searches to inform service improvement.
- Developing a local evidence search repository.
- Providing occasional support to front-of-house services such as enquiries and document supply.
- The Library & Knowledge Services team – we work collaboratively to deliver our service.
- Library customers in all professions, specialties and grades and working across the Somerset healthcare community: to ascertain and fulfil information and resource requirements.
- Library staff in other NHS Libraries: for resource delivery and to keep abreast of developments and contribute to regional initiatives and groups.
- Patients and members of the public: to promote health literacy and trusted sources of health information
For more details, please read the Job Description.
- Postgraduate library qualification and/or first degree
- Educated to ‘A’ Level standard
- Evidence of continuing professional development
- European Computer Driving License or equivalent
- Highly developed IT skills within a networked and library environment
- Highly competent usage of MS Office, web browser software and social media
- Knowledge of relevant NHS legislation (Copyright)
- • Experience working as part of a successful team, with demonstrable skills as a team player
- • Experience of critical appraisal and complex evidence searching using databases and web-based technology.
- • At least 5 years recent experience of library work (preferably in the healthcare sector)
- • Experience in the delivery of user education
- • Experience in the provision of enquiry services
- • Experience in a supervisory role
- • Evidence of a good standard of Literacy / English language skills
- • Needs excellent verbal, written and electronic communication skills and be able to demonstrate these in a variety of situations.
- • Needs the confidence to interact with health care staff at all levels within the organisation in order to understand their information needs.
- • Needs to be able to communicate complex instructions to all levels of staff, adapting language appropriately.
- • Needs to create a friendly and non-threatening environment for training sessions.
- • Needs to converse with a range of technical personnel to report systems problems and seek solutions.
- • Needs excellent interpersonal skills to forge relationships that will contribute to improved practice.
- • Needs to be a customer service oriented person.
Planning and Organisation Skills
- • Needs good organisational skills and a methodical approach to work
- • Needs to plan and organise own workload within a customer-led environment that is constantly changing.
- • Needs to be self-motivated and have the ability to work on own initiative / unsupervised and to tight schedules
- • Needs to plan, organise and deliver information skills training and evaluate its effectiveness.
- • Needs to organise the day-to-day delivery of the library service in the absence of the Library & Knowledge Services Manager
- • Needs adequate vision to cope with computer display screens on a prolonged basis.
- • Must have a current driving license and the use of a car
- • Good general health
- • Must be fit enough to climb on to a kikstep and move and handle heavy books and shelving.
Analytical & Judgement Skills
- • Needs to be able to understand complex requests for information and find and select appropriate material.
- • Needs to be able to critically appraise information and make decisions on its validity and usefulness
- • Needs to make judgments on a daily basis as to the level of urgency of information requests and when it is appropriate to use expensive sources and services.
- • Needs to be able to pitch library induction sessions and library information skills training to his or her audiences’ ability. Sometimes this can be without any preparation time.
- • Willingness to use technology to improve standards of care and support to our patients