Facilities Service Assistant

  • Full time
  • Part time
  • Crewkerne, Somerset
  • Posted 2 weeks ago
  • £18,870 - £19,918
  • August 21, 2022

Facilities Service Assistant

We are currently recruiting to a Facilities Service Assistant position, this role includes the following duties: cleaning, portering and catering.

The vacancy is within the Facilities Team based at your Crewkerne Community Hospital.

Crewkerne Hospital has a 20 bed inpatient ward including outpatient departments, physiotherapy department and offices.

A variety of hours are available to be worked over a 7 day period. The shifts may vary to meet the needs of the service and the service runs between the hours of 0730 and 1930 to include weekends and bank holidays.

A flexible working pattern is in place covering evenings and weekends.

Please note you may be asked to cover another site on occasion.

The hourly rate is £9.51 – £10.21

For an informal conversation or to arrange a site visit contact –

Avril Zebedee

Facilities Service Team Leader

Tel: 07775012243

email: avril.zebedee@somersetft.nhs.uk

Please note previous applicants need not reapply and will not be shortlisted- unless a prior agreement has been made with the Facilities Team Leader.


Main duties of the job


The main duties of the role will include the following:


Cleaning departments within the Hospital such as inpatients, outpatients, X-Ray, toilets, meeting rooms & offices.


Removal of waste, movement of supplies, acceptance of deliveries, ordering of laundry.


Prepare patient meals using a cook freeze service. Cleaning duties within the main kitchen.


Working for our organisation


As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!


Detailed job description and main responsibilities

To work under guidance from the Facilities Team leader, Facilities Housekeeper and Facilities Head of Catering where applicable.

The post holder will be required to report faults and defects.

Completion of all mandatory training required within the job role, such as COSHH, safe use of equipment, moving and handling, food hygiene etc.

Have a basic understanding of IT.

Completion of all Trust required monitoring sheets and documentation.

To work as part of a dedicated team in a flexible manner, be willing to work across the disciplines listed below:


 To clean areas to a high and recognised standard, following National Cleaning Standards 2021 Guidance.

  • Work closely with the ward and Infection Control team to ensure areas are cleaned as appropriate in a timely manner.
  • To exercise good hand and personal hygiene at all times, following Infection Control procedures.
  • Cleaning duties include – floor mopping, damp dusting, low- and high-level dusting, bed cleaning, vacuuming, curtain changing & spot cleaning of carpets.
  • Complete ad hoc cleans when a patient moves to another area.
  • Support the ward team with the service of meals, replenishing water jugs and delivery of hot drinks.
  • Undertake work in the ward pantry, including washing up, stock rotation and cleaning.
  • Laundering of mops and cloths used at ward level.
  • Undertake legionella flushing in line with Trust Policy.


  • Moving of waste and laundry to holding areas in line with Policies, supporting the collection by external companies.
  • Place basic orders with suppliers.
  • Accept and pack away deliveries as required.
  • Ensure external areas are kept clean and tidy.
  • Follow Trust guidance for gritting and snow clearance.
  • Change curtains as per local protocol.
  • Oversee the provision of Oxygen to patients as directed by the Facilities Team Leader.
  • Undertake cleaning duties as required, internally and externally.
  • Transport patients and equipment around the Hospital.
  • Laundering of mops and cloths used at ward level.
  • Undertake legionella flushing in line with Trust Policy.


  • Prepare basic hot and cold food items for patients’ meals.
  • Counting of patient menus.
  • Prepare special diets for patients, including those with swallowing difficulties and allergies.
  • Place basic orders for deliveries.
  • Accept and pack away deliveries.
  • Complete all record sheets required within the job role.
  • Undertake temperature monitoring in line with HACCP document.
  • Complete cleaning duties within the main kitchen.
  • Provide refreshments for meetings and special events.
  • Communicate with ward team and housekeeper re any changes to the patient meal service.


Person specification


Essential criteria
  • • NVQ or equivalent to the role
  • • Experience of cleaning/portering/portering in a commercial environment
  • • Understanding of Health & Safety in the workplace including Infection Control and moving and handling procedures
  • • Food hygiene training – on the job or certificated
  • • Knowledge of COSHH procedures
Desirable criteria
  • Not applicable

Tagged as: Flexible working

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Job Overview
  • Salary
    £18,870 - £19,918
  • Job Category
    General / Other
Job Location