Devon & somerset Fire & Rescue Service
Home Safety Assistant
Based at Service Headquarters, Clyst St George, Exeter
2 x Full Time roles on Fixed Term Contracts
1 role until 31 August 2021 covering a secondment until the permanent post holder returns
1 role until 30 November 2021 with the potential to become permanent.
37.0 hours per week
Salary: Grade 3 £20493.00 per annum
Closing Date: 23.59 on 22 April 2021
Shortlisting week commencing 26 April 2021
The Selection Process will be held 5 & 6 May 2021
We are looking for conscientious and motivated individuals to join the busy Home Safety Team within the Community Safety Department to provide support arranging home safety visits for vulnerable people in Devon & Somerset.
You will be a highly effective team player with excellent organisational skills and a sound knowledge of Microsoft packages including Outlook Word and Excel.
You will be responsible for the daily booking and management of the home safety technician’s calendars by utilising an internal system.
Prioritisation and planning skills are essential. as well as an excellent telephone manner with the ability to readily create a rapport with a client / situation and to determine appropriate levels of empathy and patience when dealing with vulnerable clients. An understanding of GDPR is desirable.
This role will require an Enhanced DBS check.
For an informal discussion about the post, please contact Jane Hayes on 01392 872289.
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