IAU Support Staff – Portishead
Our Incident Assessment Unit (IAU) is looking to recruit enthusiastic admin support officers to support Desktop Investigators and police constables in receiving, recording and investigating crimes.
You will provide administrative support to staff within the unit, including circulating images of suspect images to the wider force, updating force databases, liaising with insurance companies and updating the Action Fraud website and liaising with external agencies including Border Force regarding investigation updates.
IAU is a fast paced environment which assists local policing and response officers with low threat/harm/risk investigations. It is a great environment for learning about investigations and crime recording. The teams are friendly and knowledgeable and are a great support to each other.
Every person that works for us, is in some way supporting and serving the community we represent. Every day brings you new challenges and decision making and your learning and development will be ongoing within the department.
In this role, your main responsibilities will be:
- Receiving information and requests for documentation and provide to Officers or third parties.
- Liaising with Action Fraud/Insurance Companies, and other agencies, both internal and external to the organisation, including production of necessary correspondence and associated documents.
- Inputting and retrieving data from the relevant force computer systems.
- Providing general administrative support to the unit, as required.
- Circulating images of unidentified suspects across the force.
Skills, experience and qualifications required:
- Computer literacy
- Understanding of data protection legislation
- Experience of general office administration
- Experience of using computer systems to input and retrieve data
- Good communication skills.
Please note, we have full time or part time positions available, the option which suits your needs will be discussed at the interview in more details. To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.
Why work for Avon and Somerset Police?
Avon and Somerset Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Avon and Somerset is the force for you.
Equality, diversity and inclusion
Avon and Somerset Police are committed to equality, diversity and inclusion.
We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic (BAME) communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
All requests for flexible working patterns will be considered and will be dependent on the role.
Recruitment and Selection Policy
Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.
Vetting and safeguarding
Avon and Somerset Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.