IT Project Coordinator

MEH Alliance

IT Project Coordinator

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IT Project Coordinator
Hybrid – HPC Site offices, project offices and remote
MEH Alliance / Balfour Beatty 

Closing Date- 15th Decmber 2021 

Accountabilities:    
•    Provides effective applications support ensuring any relevant incidents allocated are quickly identified, prioritised and resolved to ensure the service provided is in line with the required operational targets and business need.
• Supports the implementation of new and changed solutions, including user training.
• Ensures appropriate communication is provided to relevant stakeholders and users on incident and change progress / escalations.
• Participate in regular day to day service administration tasks to ensure the availability of solutions.
• Ensure areas which could potentially adversely affect the business are expediently highlighted.
• Maintains high levels of business engagement, customer and 3rd party engagement
• Helps to identify ways in which technology can be used by the business to drive efficiencies and deliver greater value for the customer
• Proactively identifies areas for improvement, shares lessons learnt across the MEHJV and encourages others to do the same

Context of Role:    
• The role will be to assist the Capability, Strategy Lead and IT Lead Facilities in supporting users and systems for the MEHJV 8010 contract.

Minimum Qualifications
(as per MEH matrix)

• Ideally Degree in relevant discipline (Computer Science or equivalent) or relevant experience.

Experience: 
•    Basic Office 365 Administration
•    Basic SharePoint & Exchange Online Administration
•    Microsoft Desktop Applications (Outlook, Teams)
•    Network printing and driver installation
•    Meeting room AV equipment management
•    General network troubleshooting
•    Windows 10, including iOS/Android
•    Working within a high energy team environment with high dependence on IT services
•    3+ years working on or leading a technical services team

Attributes and skills:  
•    A positive ‘can do’ mentality
•    Leads by example, sets the right behaviours, demonstrates a “best for project” ethos
•    Is able to think laterally and flexibly to deliver solutions, with a ‘process driven’ focus to delivery
•    Demonstrates strong communication skills, liaising effectively with peers, other functions, delivery partner and client teams
•    Able to demonstrate accountability for their own actions and take responsibility
•    Demonstrates ability to reach sensible compromise positions

MEH Values attributed behaviours: 
•    Demonstrates Humility through sharing success as a team
•    Demonstrates Positivity through always striving for solutions
•    Demonstrates Respect through valuing other points of view
•    Demonstrates Clarity through sharing information simply and concisely
•    Demonstrates Solidarity through adopting a “One Team” MEH approach

 

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

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Job Overview
  • Salary
    £Competitive
  • Job Category
    IT / Technology
Job Location