Medical Secretary

  • Full time
  • Taunton, Somerset
  • Posted 2 weeks ago
  • £20,330 - £21,777
  • August 25, 2022

Medical Secretary

We are seeking to recruit  B3 Medical Secretaries who have a passion for high quality customer care to work within the Cardiology Department. This is a full time roles and part time hours  will be considered, working days to be discussed at time of interview.

The successful applicant will provide comprehensive secretarial support to the current admin team, consultants, associate specialists and other allied health professionals.  We are looking for someone who is able to use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support.  The right candidate will have excellent IT and typing skills.

If you think that you are the right person for the job we would love to hear from you.

 

Main duties of the job

 

  • Communicate with patients, colleagues, internal and external
  • Deal with day to day correspondence,
  • Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
  • Prioritise own work efficiently and effectively,  highlighting any issues to the Band 4
  • Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

 

Working for our organisation

 

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding natural beauty and stunning coastlines,.  You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.  You will experience the best of both in Somerset, the countryside and the cosmopolitan – there truly is something for everyone.

 

Detailed job description and main responsibilities

  • Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face
  • Deal with day to day correspondence, initiating appropriate responses in order to provide patients, staff and other parties with required information in a friendly and professional manner
  • Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
  • Prioritise own work efficiently and effectively, working within the secretarial team to ensure Trust targets for all administrative duties are met, highlighting any issues to the Band 4. Liaise with other secretarial team members to ensure fair distribution of workload
  • Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

Person specification

Knowledge

Essential criteria
  • Working knowledge of Microsoft Office Suite
  • Knowledge of medical terminology
Desirable criteria
  • Working knowledge of in house hospital systems

Qualifications and training

Essential criteria
  • Good standard of general education
  • RSA/OCR III WP/Typing or equivalent
Desirable criteria
  • AMSPAR or BSMS (includes medical terminology) or equivalent knowledge
  • ECDL or equivalent

Experience

Essential criteria
  • Previous NHS administration experience (2 years minimum)
  • Audio typing/word processing
Desirable criteria
  • Medical audio typing

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Job Overview
  • Salary
    £20,330 - £21,777
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
    Yes
Job Location