Mental Health & Learning Disabilities Governance Co-Ordinator

Mental Health & Learning Disabilities Governance Co-Ordinator

The post holder will provide support to the Mental Health & Learning Disabilities Directorate Management team on delivering all aspects of Clinical Governance. They will support the Clinical Governance agenda by working with the team to co-ordinate the implementation and delivery of all aspects of risk and governance.

The post holder will also be responsible for the provision of administrative support for the Suicide Prevention Lead.  This includes the arrangement, organisation and minuting of meetings in a timely and effective way, comprehensive correspondence, diary and document management.

The post holder will act as an ambassador for the Directorate, exercising initiative in responding to requests for information or requiring action.


Main duties of the job


  • Support the implementation of all aspects of governance such as investigations, reports, reporting all findings and issues to the Management team
  • Provide administrative support to Suicide Prevention Lead and Associate Director of Patient Care

Please refer to Job Description for more details.


Working for our organisation


As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!


Detailed job description and main responsibilities

  • Assist the Directorate in the implementation and delivery of the Clinical Governance and Risk Management strategies, policies and work programmes
  • Support the senior clinical team to ensure that quality assurance processes are in place to meet national recommendations across relevant areas in the Directorate
  • Gather and prepare data to assist in the development of action plans and work programmes to ensure improved clinical quality within the Directorate
  • Monitor and maintain the NICE, complaints, incident and serious incident investigation database, ensuring compliance with nationally and locally determined response targets, reporting variance to the Associate Director of Patient Care.
  • To produce regular analyses and dissemination of reports related data on a monthly basis
  • Undertake administrative tasks including the arrangement, organisation and minuting of meetings in a timely and effective way, comprehensive correspondence, diary and document management.

Please refer to Job Description for more details.

Person specification

Qualifications & Training

Essential criteria
  • Good standard of general education – 5 GCSEs or equivalent;
  • NVQ 4 in Business Administration or equivalent working towards within agree time scale;
  • Vocational level 4 in Business Administration or equivalent


Essential criteria
  • Advanced knowledge of information technology packages including Microsoft Word, Excel, Outlook and PowerPoint ;
  • Knowledge of clinical governance and understanding of associated processes


Essential criteria
  • Experience of dealing with the public and other organisations;
  • Proven experience of working in a health or social care environment;
  • Experience of setting up and maintaining office systems
  • Experience of collating and presenting data for analysis;
  • Knowledge of governance policies and procedures;
  • Experience of the incident reporting system

Skills & Abilities

Essential criteria
  • Proficient in the use of various software packages, Excel, word, PowerPoint;
  • An attention to detail with a high level of report writing skills;
  • Effective communicator at all levels;
  • Strong prioritisation skills with the ability to manage competing demands;
  • Ability to deal with occasional distressing or emotional circumstances
  • Innovative and creative, able to think laterally;
  • Excellent attention to detail and accuracy;
  • A team player, able to influence and motivate other staff;

Planning & Organising Skills

Essential criteria
  • Diary management;
  • Scheduling meetings and events;
  • Ability to organise and prioritise own workload;
  • Ability to cope with non-routine and unpredictable nature of workload

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Job Overview
  • Hours Per Week
  • Salary
    £22,549 - £24,882
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
Job Location