Outpatient Administrator

Nuffield Health

Outpatient Administrator

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as an Outpatient Administrator at our Taunton ​Hospital and play your part in building a healthier nation.

You will be the face of Nuffield Health and sensitive to our customer’s needs. As an Outpatient Administrator you will;

  • Use your empathy and customer service skills to build positive relationships.
  • Put people at ease when they visit your department.
  • Answer the phone, dealing with enquiries and booking appointments.
  • Welcome patients, in person, and directing them to the appropriate changing or waiting rooms – Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

The Person

To succeed as an Outpatient Administrator you will have;

  • Great communication skills.
  • The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
  • Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
  • Good IT and keyboard skills.

The Benefits

We want you to be the best you can be. We promise that we will support you with training opportunities, career development options and our unique health & wellbeing focused benefits package. This includes free membership across all of our Fitness & Wellbeing clubs, along with free private healthcare. Not only this but we also offer a range of lifestyle and financial wellbeing benefits.

Be your best and join us in building a healthier nation.

Key information about the role

This role is a permanent role for 22.5 hours per week. These hours will consist of 3 shifts on a rolling rota basis. The shifts will be 7.5 hours long and will rotate between: 07:00-15:00, 09:00-17:00 or 13:00-21:00. On the very occasional Monday, our outpatient department opens until 22:00 and therefore the shift will finish at 22:00 and we require the successful candidate to work until 22:00 on this day.

Due to the requirements in the department, we are unable to offer set days or to change the shift start or end times, therefore, when applying for this role please ensure you’re able to fulfil these requirements.

Salary – £8.94 per hour
Closing date – 8th December 2021

Location – Taunton

Contract – Permanent, part-time

Weekly hours – 22.5

Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.

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Job Overview
  • Hours Per Week
    22.5
  • Salary
    £8.94 ph
  • Job Category
    Admin / Clerical / Reception
Job Location