Outpatient Clinic Administrator

  • Full time
  • Taunton, Somerset
  • Posted 5 days ago
  • September 22, 2021
  • £18,546 - £19,918

Outpatient Clinic Administrator

We are seeking to recruit an Outpatient Clinic Administrator who has a passion for high quality customer care.

The successful applicant will be working in the General Outpatient department dealing with tasks such as receptionist duties and supporting the wider clinical teams.

If you are interested in being part of our team, please apply today!


Main duties of the job


As an Outpatient Clinic Administrator you will receive training and guidance in order to provide support to the Outpatient Admin department at Musgrove Park Hospital.

The post holder is required to cover reception duties in Outpatient settings providing support to the clinical teams who see patients in that area. Tasks may include checking in of patients, collecting and updating patient demographics, assisting with patients checking in on automated systems, answering patient queries, preparing patient notes for clinic, scanning and verifying clinic correspondence, and booking of follow up appointments.


Working for our organisation


Musgrove Park Hospital in Taunton, part of Somerset NHS Foundation Trust, is a successful, progressive and ambitious District General Hospital, the largest in Somerset, providing acute and community services to over 600,000 people living in Somerset.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!


Detailed job description and main responsibilities

Please see the attached job description for a detailed description and further information.

Person specification


Essential criteria
  • 5 GSCEs including English Language and Maths or functional skills
  • Confident in using Microsoft Word, data inputting and managing emails
  • Must be able to communicate in English Language, both written and verbally
Desirable criteria
  • Educated to the post NVQ Level 2 or equivalent experience


Essential criteria
  • Minimum 1 year office experience within last 5 years
  • Evidence of good customer service
  • Proven experience of working well as part of a team
Desirable criteria
  • Experience of working in a healthcare setting/previous experience of NHS administration processes

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Job Overview
  • Hours Per Week
  • Salary
    £18,546 - £19,918
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
Job Location