Secretary (Band 3)

Secretary (Band 3)

We are currently seeking to employ a Band 3 Secretary on a part time (32 hours per week) basis.

The role will be based in Glanville House, Bridgwater.


Main duties of the job


To work as part of the Learning Disability team providing comprehensive secretarial services, including telephone duties, typing, minute taking, coordinating training, filing, dealing with incoming and outgoing mail, arranging appointments, ordering of goods,  and generally assisting in the co-ordination of the smooth running of the team as a whole.

Collaborating with others to achieve shared goals. Communicate clearly and appropriately.

The team provides focused health interventions for adults of working age with a diagnosis of learning disability.


Working for our organisation


As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!


Detailed job description and main responsibilities

  • To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member.
  • To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis.
  • To provide a point of contact, ensuring effective communications and courtesy at all times.
  • Maintenance of administrative files and records of referrals, attendances and discharges.
  • Maintenance of client files – ensuring confidentiality.
  • Ordering and maintaining stocks of stationery, supplies etc.
  • To type reports, letters, minutes and forms etc, using the computer, maintaining accuracy, appropriate layout and presentation.
  • To assist with entering data, using the Trust’s computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.
  • To take initiative where necessary, prioritising the workload to ensure deadlines are met.
  • To assist with the provision of secretarial cover in the event of sickness absence and annual leave.
  • If required, to attend meetings, taking notes and carrying out any action requested.
  • Support with welcoming and induction of new staff into the team as required including those helping on a short term basis

Person specification


Desirable criteria
  • Minute taking experience
  • Customer service experience
  • Experience in similar role
  • RSA Stage 3/ Word Processing/ Typing or equivalent
  • Experience of MS Office packages – Word, Excel.
  • Previous Administration Experience
Job Overview
  • Hours Per Week
  • Salary
    £20,330 - £21,777 pr
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
Job Location