Single Point of Access Administrator

Single Point of Access Administrator

An opportunity has arisen for two staff to join Mendip Hub as single point of access administration staff. This is a 7 day a week service running between the hours of 8-10pm. It will involve taking telephone calls from patients and carer’s, other health care professionals. Working closely with the integrated teams and within the neighbourhood.


Main duties of the job


Please note this vacancy may close early if we receive a high volume of applications.

West Mendip Single point of access Hub, is looking for an enthusiastic and motivated individual to join our Team.

The admin role will involve working with the team in the Hub taking call for  the integrated teams predominantly at present for the District Nurse team, the Hub role at present may be subject to some change. The role is based at West Mendip Hospital and at present the Hub covers the service seven days a week 8-10pm.

Any candidates should be confident with telephone conversations with all members of multidisciplinary teams and with patients and relatives.

If you feel you fit these criteria we would love to hear from you.


Working for our organisation


As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!


Detailed job description and main responsibilities

Covering Hub within the hours of 8-10pm for a seven day a week service. Working at either West Mendip office or Frome office to cover the Mendip neighborhood hub.

Administration and telecommunications are the main aspect of the role. Also working within the integrated teams to provide and Admin service.

Person specification


Essential criteria
  • Administration experience
Desirable criteria
  • Administration experience and knowledge of RIO and Emis

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Job Overview
  • Hours Per Week
  • Salary
  • Job Category
    Admin / Clerical / Reception
  • Disability Confident
Job Location