Street Works Coordinator

  • Full time
  • Taunton, Somerset
  • Posted 1 week ago
  • January 31, 2022
  • £30,451 to £34,728

Street Works Coordinator

Somerset County Council is an innovative employer and a vibrant place to work.  Somerset is a county of incredible contrasts, complete with beaches, caves, moors, a beautiful stretch of coastline, the unique Somerset Levels, areas of outstanding natural beauty and a National Park, Exmoor.

We recognise the importance of a good work life balance and do everything we can to accommodate flexible working, including working from home. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Here’s what you can expect to be doing

If you have a strong interest in traffic management and supporting the expeditious movement of traffic around the highway network and enjoy every day bringing different challenges and engaging with people from all backgrounds we would love to hear from you.

Your be joining a friendly team that helps to keep Somerset moving and ultimately improving the day-to-day lives of our residents and everyone who works in or visits our county, your be surprised at the varied nature of the work. Your duties will include:

  • Helping to ensure compliance with the council’s statutory obligation under legislation to apply the Somerset Permit Scheme
  • Ensuring compliance with the New Roads & Street Works Act 1991 (NRSWA), along with the associated requirements of the Traffic Management Act 2004 (TMA) throughout Somerset
  • Undertaking the coordination of works on the highway and authorisation of Permits and licenses
  • Assisting with taking enforcement action through fixed penalty notices (FPN’s) and recommending cases for prosecution
  • Engaging with work promoters to help reduce the impact of works and to help them deliver their works,
  • Provide technical and street works advice to elected members, SCC officers, working groups/parties, other agencies and the community.

A few things about you

You will have:

  • Experience of working in a customer focused environment via the telephone and in writing, applying tact and diplomacy and adapting your style to suit any given situation
  • Proven Street Works experience in the coordination of works
  • Knowledge of permitting schemes and the New Roads and Street Works Act 1991
  • Experience of composing responses to customers and ideally report writing
  • The ability to plan, organise and prioritise workloads to meet deadlines
  • The ability to work independently and make sound choices based on published statutory guideline
  • Excellent written and verbal communication skills with the ability to deal effectively with complex complaints.
  • A good knowledge of Street Works systems, Microsoft Outlook, Word and Excel and the ability to pick up a variety of bespoke systems.

Additional information

The salary for the role is Grade 10, ranging from £30,451 to £34,728 per annum

For an informal discussion regarding this post please contact Jonathan Weeks, Service Manager – Street Works on 01823 357525 or email or Bev Norman, Strategic Manager on 01823 358089 or email

Please note that while your work base will be County Hall, Taunton, we encourage new ways of hybrid working and you will be able to work from home with agreement from your manager.

Why choose Somerset County Council

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave.
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

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Job Overview
  • Salary
    £30,451 to £34,728
  • Job Category
    Public Sector / Local Gov't
  • Disability Confident
Job Location