Citizens Advice Taunton
Universal Credit Help to Claim Adviser
London allowance: No
Salary pro rata: Yes
Hours per week: 14
Type of contract: Fixed term
End date of contract: 31 March 2022
We are looking for a client-focused individual with experience of providing advice, to join us as a Universal Credit Help to Claim Adviser, to provide people with the support they need either face-to-face, by telephone or web chat. This includes establishing if UC is the right benefit for them, and providing them with support to, make a claim, gather the evidence required, and verify their identity.
Citizens Advice Taunton works in partnership with the other Citizens Advice offices in Somerset, and this role may work across several of those in the future.
Some home working may be possible.
Please note- confirmation of funding beyond April 2021 is pending, but is highly likely.
Closing date for applications: 18 January 2021
Interview date: 21 January 2021
To apply, please visit our website: https://citizensadvicesomerset.org.uk/work-with-us
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.