Universal Credit Help to Claim Adviser

  • Part time
  • Fixed contract
  • Taunton, Somerset
  • Posted 3 weeks ago
  • January 18, 2021
  • £20,500 pa pr

Citizens Advice Taunton

Universal Credit Help to Claim Adviser

Location: Taunton

Salary: £20,500

London allowance: No

Salary pro rata: Yes

Hours per week: 14

Type of contract: Fixed term

End date of contract: 31 March 2022

We are looking for a client-focused individual with experience of providing advice, to join us as a Universal Credit Help to Claim Adviser, to provide people with the support they need either face-to-face, by telephone or web chat. This includes establishing if UC is the right benefit for them, and providing them with support to, make a claim, gather the evidence required, and verify their identity.

Citizens Advice Taunton works in partnership with the other Citizens Advice offices in Somerset, and this role may work across several of those in the future.

Some home working may be possible.

Please note- confirmation of funding beyond April 2021 is pending, but is highly likely.

Closing date for applications: 18 January 2021

Interview date: 21 January 2021

To apply, please visit our website: https://citizensadvicesomerset.org.uk/work-with-us

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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